Forward this message to a friend
Capability Company

A Message from our President

Dear Colleague,

When I transitioned from working in the nonprofit sector to consulting years ago, I asked colleagues who had already made similar transitions for their advice. Of high importance to me was how they managed the change in flexibility--which can be both a blessing and a curse. They shared great insights, but the most valuable statement I heard was "Embrace the ebb." My colleagues wanted me to understand that the ebbs and flows of consulting work are not to be feared, but to be planned. When client requests are light, take the time to do administrative tasks and company maintenance, aspects of the work that are challenging to fit in when clients require more hands-on support. This advice has carried me through the months when my phone doesn't ring constantly as well as the months when I feel challenged to catch my breath. These ups and downs will continue; I've learned that what I do with them can be valuable.

This month's article by Sherry Essig, the very colleague who imparted the wisdom that shaped much of my approach to being a consultant, is about how we handle the unknown: preconceptions about others that turn into beneficial partnerships and unplanned changes that become opportunities to grow. Mentors in disguise don't reveal themselves immediately, ideal jobs don't stay that way forever, and lingering ebbs and surprising flows don't follow a schedule. Riding out the waves and ending up better off is really what matters.

So, next time you think you know what is coming at you, or concerned that you don't, take a deep breath and remember...this too shall pass.

All the best,

Sherry Heuser
President, Capability Company

View Capability Company's profile on LinkedIn

Current Searches

Good business comes from good referrals. If you like the work we do, please remember to pass our name along to those in need of our services. Thank you.

Back to Top


Article of the Month

Word count: 658
Approximate Reading Time: 5 Minutes

Change is Inevitable, Growth is Optional

by Sherry Essig

reprinted with permission

Some of my greatest teachers have been the least expected.

Such as Bill, a guy I worked for back in my corporate life.

I landed in Bill’s department just a few months into my job. Although I’d been with the company almost three years, I was new to this division. My previous boss’s departure had left me the only financial person in the group. I had to go somewhere on an org chart and report to someone.

So I ended up with Bill.

I’d have placed low odds on him having much of an impact on me personally or professionally. I suspect he’d have made the same bet.

There’s a reason you shouldn’t judge a book by its cover.

Bill was a quiet, head-down, get-your-work-done, no nonsense kind of guy. He leaned towards standoffish, was VERY serious, and seemed … boring.

But as I got to know Bill, I came to like and respect him. And I was reminded that what you see isn’t always what you get.

His standoffishness was actually shyness, and his seriousness hid a wicked sense of humor. And I discovered he had a kind of Clark Kent / Superman persona.

In the office he was mild-mannered, kind, and quiet. Not a pushover by any means, but a guy who calmly rolled with whatever was going on and played his part to make the company successful.

And then there was the other side to Bill:  the competitive racecar driver and the hard-core athlete who often placed first or second in his age group in bicycle and foot races.

The guy who loved pushing himself to his physical limit.

Which is why it surprised me to learn …

… that while he’d had multiple promotions in the 20 years he’d been with the bank, he’d twice been passed over for promotion and had even been demoted once.

Yet no matter what happened, he showed up every day as the same pleasant guy who played for the team and worked hard. It paid off; when I began working for him he was a well-respected senior executive – and he loved his job.

Your ego won’t help you make good choices.

I was fascinated by the fact that, despite his fierce competitive streak, Bill had the equanimity to ride out what must have felt like serious career set-backs.

So one day I asked him, "I’m really curious. Why didn't you leave or transfer to another division when you were demoted?”

I was blown away by his answer.

I never get too attached when things are going my way or I’m working for someone great, because it's not going to be permanent. And since it’s not going to last forever, I make sure to appreciate the situation for however long it lasts.

And I never get too rattled when things aren’t going the way I’d hoped, because that’s not going to be permanent either.

When I’m in a situation I don’t love, I ask myself three questions:

  • Can I enjoy the work and most of the people I work with?
  • Can I have a positive impact?
  • Do I have the opportunity to grow in some way?

If I can answer yes to all three – and I’ve always been able to – then the only reason I’d be walking away is ego.

But that’d just be shooting myself in the foot, because the situation I’m in isn’t going to last forever, nor is the one I’d be going to.

I still think WOW! when I reflect back on that conversation.

It’s a good thing I didn’t actually make the bet that Bill wouldn’t impact my life. I’d have lost big time.

The most predictable thing in life is that nothing stays the same.

So practice gratitude and appreciation for the good times.

And when things aren’t playing out the way you’d hoped, consciously choose your course of action. It’s only a matter of time before change happens again.

Bottom Line:"Action and reaction, ebb and flow, trial and error, change - this is the rhythm of living." ~ Bruce Barton

Sherry Essig is a business-life coach with over 10 years experience helping professionals live inspired, energized and unstuck. She can be reached at and you can subscribe to her free newsletter by visiting

Back to Top


Event Calendar

Visit the current calendar of events on our website.



In This Issue

Current Searches
Article of the Month
The Bottom Line
Event Calendar


A Client's Perspective

"It was also enormously helpful to me to be able to consult with you at the various stages of the process. Your experience is so valuable and we gained a lot from being able to work with you.”

Anita S. Earls
Executive Director
Southern Coalition for Social Justice


Heard Around Town

"Confidence is that feeling you have before you fully comprehend the intricacies of the situation."


Submit an Event

Let us know about your upcoming professional development events by emailing us at Please give the date(s) and any additional pertinent information.

Give Us Feedback

Is there something you'd like to see? Something you'd like to change? Your opinion is important to us.  Please, send us an email and let us know.

8300 Clarks Branch Drive | Raleigh, North Carolina 27613 | 919.791.3700
Visit us online at or e-mail us at

powered by emma