Position Profile

Executive Director/Chief Executive Officer

North Carolina Association of Free and Charitable Clinics (NCAFCC)

www.ncafcc.org

Winston-Salem, NC

Founded in 1998, the North Carolina Association of Free and Charitable Clinics (NCAFCC), is a private, nonprofit, 501(c)(3) taxexempt organization that conducts advocacy, research, public relations, resource development, training and technical assistance on behalf of its member Free and Charitable Clinics and the people they serve. The NCAFCC is one of the largest state-based free clinic associations in the country with a membership of over 70 free medical, dental and pharmacy clinics.

Reporting to the Board of Directors of NCAFCC, the Executive Director/Chief Executive Officer is responsible for administering the operations of the organization's programs, managing its membership relations, developing and cultivating relationships with funders, managing the professional staff, supporting the Board of Directors, and implementing Board policies. The Executive Director is also responsible for growing the organization, soliciting, safeguarding and managing financial resources, overseeing and implementing the organization's advocacy efforts and initiatives, and serving as the official spokesperson for the organization. The Board of Directors sets forth its performance expectations through comprehensive written standards, utilizing “Policy Governance” principles to delineate and clarify the respective roles, responsibilities and accountabilities of the Executive Director, as well as the Board and its officers, committees and members.

The Position

Specific Responsibilities

The following are the essential duties and responsibilities of the Executive Director/Chief Executive Officer:

  • Plan, coordinate and manage NCAFCC’s membership recruitment and retention efforts, including but not limited to promoting NCAFCC during every day work duties; raising awareness of the NCAFCC’s role, programs and purpose to both members and non-members; and participation in periodic major membership recruitment activities undertaken by NCAFCC.
  • Seek and cultivate funding opportunities. Administer grants to support the work of the NCAFCC.
  • Coordinate staff employment and training, supervision and evaluation as appropriate. Executive Director/CEO North Carolina Association of Free and Charitable Clinics 5
  • Maintain a positive, proactive and cooperative attitude to help create and support an environment that encourages employee and member teamwork to achieve maximum potential of NCAFCC’s programs and activities.
  • Manage NCAFCC’s policy governance structure for planning, implementing and evaluating all NCAFCC activities. Develop, implement, and accomplish the End Statements (goals) as directed by the Board.
  • Establish priorities for the day-to-day management of the policies, goals and administrative activities of the NCAFCC.
  • Manage all fiscal responsibilities under policy directives of the NCAFCC Board of Directors. Assist the Finance Committee in financial planning and budget preparation. Administer the approved budget with periodic financial statements as directed by the Board of Directors. Authorize purchases and payments in accordance with NCAFCC fiscal policies
  • Serve as legislative liaison for all legislative activities representing approved directions of the NCAFCC Board of Directors and Legislative Committee. Work closely with and coordinate NCAFCC activities with other state, regional and national efforts involving free and charitable clinics. Monitor other affiliated and non-affiliated health care agencies, professional organizations, and regulatory authorities to keep the leadership and membership informed of political, social, professional and economic views and legislative agendas that might have an impact on NCAFCC.
  • Plan, coordinate and manage data collection and technical assistance efforts of NCAFCC, including development of data collection tools, creation of statistical databases for organizing data, and dissemination to members and interested parties. Provide technical assistance to members and communities based on collected information to assist with program development and/or expansion.
  • Coordinate planning and organization of NCAFCC activities on behalf of the Board of Directors, Committees and members. Administer and coordinate NCAFCC’s strategic plan. Perform other additional duties as directed by the NCAFCC Chairman or Board of Directors.
  • Support activities associated with the Board of Directors, including staffing for all Board and Committee meetings, meeting schedules, locations, development of agenda in conjunction with the Chairman, and meeting materials.
  • Communicate ideas, recommendations and other information pertinent to the mission of NCAFCC in a timely manner to the NCAFCC leadership and membership. Recommend changes to the NCAFCC Board of Directors pertinent to organizational needs that better facilitate NCAFCC objectives.
  • Coordination and production of all NCAFC membership directory/handbook updates, newsletters, publications, membership recruitment materials, Board and membership communications and other publications as needed.
  • Arrange and coordinate all meetings of the membership.
  • Provide administrative oversight for the maintenance of membership records, files, billing of annual dues and other assessments, distribution of membership materials, responses to membership inquiries, and membership projects.
  • Assist the Conference and Education Committee in planning, arrangements and coordination of NCAFCC’s meetings, including administrative activities as needed.
  • Provide administrative support to NCAFCC committees.

The Person

Qualifications & Experience

The ideal candidate is a highly intelligent, deeply committed and passionate leader with strong executive presence and outstanding pubic speaking and presentation skills. She/He must be highly collaborative, politically savvy, mission-oriented and capable of treating all issues and the organization’s diverse constituents equally.

The successful candidate will have the following experience and qualifications:

  • Five to ten years of relevant management experience. Prior experience in a non-profit organization at the Executive Director level is highly desirable.
  • Demonstrated mission-focused leadership with effective advocacy and strategic thinking skills, as well as the ability to do critical analysis of complex policy issues and provide timely guidance on administrative and organizational issues.
  • Proven success as a team builder with a roll-up-your-sleeves, creative, and flexible style in selecting, retaining, motivating and leading staff, as well as in working with volunteers.
  • Successful track record in finding and cultivating relationships with a wide range of donors and funders, from governments to corporations to private philanthropy.
  • A strong business acumen with the ability to develop and implement a strategic/business plan, as well as strong skills in budgeting and financial/accounting management.
  • Outstanding public speaking and written communication skills with proficiency in building relationships with members, professional colleagues, affiliated organizations, funders, and the community at large.
  • Positive experience in working with and being accountable to a governing board, as well as a commitment to understanding and supporting a board’s policy governance structure.
  • A bachelor’s degree from a four-year college or university is required with a master’s degree preferred.
  • Five to ten years of relevant management experience. Prior experience in a non-profit organization at the Executive Director level is highly desirable.
  • Demonstrated mission-focused leadership with effective advocacy and strategic thinking skills, as well as the ability to do critical analysis of complex policy issues and provide timely guidance on administrative and organizational issues.
  • Proven success as a team builder with a roll-up-your-sleeves, creative, and flexible style in selecting, retaining, motivating and leading staff, as well as in working with volunteers.
  • Successful track record in finding and cultivating relationships with a wide range of donors and funders, from governments to corporations to private philanthropy.
  • A strong business acumen with the ability to develop and implement a strategic/business plan, as well as strong skills in budgeting and financial/accounting management.
  • Outstanding public speaking and written communication skills with proficiency in building relationships with members, professional colleagues, affiliated organizations, funders, and the community at large.
  • Positive experience in working with and being accountable to a governing board, as well as a commitment to understanding and supporting a board’s policy governance structure.
  • A bachelor’s degree from a four-year college or university is required with a master’s degree preferred.

Leadership & Management Behavioral Competencies

The following are the key competencies required for this role:

  • Influence and Relationship Building – This individual must be highly collegial, consensus-oriented and an effective “thought leader” with an exceptional ability to ask questions, listen, and seek consensus regarding the challenges facing NCAFCC and its member clinics. This individual must also possess the human, emotional and intellectual qualities that will earn the respect of the NCAFCC Board, member clinics, staff, business partners and other constituencies.
  • Collaboration and Decisiveness – The successful candidate will demonstrate firmness in decision making while carefully assessing the facts of a situation and weighing alternatives. He/She must be able collaborate with the Board of Directors and membership in prioritizing and leading strategic and operational decisions that will best achieve the goals of NCAFCC.
  • Negotiating and Navigating – This individual must demonstrate diplomacy and sensitivity in communications and decision-making. He/She must also be able to catalyze and inspire broad thinking and understanding of policy choices and their implications with a willingness to support Board decisions.
  • Strategy and Execution – The individual must possess strong intellect and a capacity for strategy and vision, but must also be highly disciplined in prioritization, execution, process management, and leadership.
  • Mission Orientation – This individual must be able to embrace, understand, and articulate NCAFCC’s mission and purpose effectively with staff, member clinics, media and other key stakeholders.
  • Integrity – The Executive Director must possess sufficient selfawareness, lead with enthusiasm, and demonstrate exceptional personal integrity and diplomacy in setting high standards for personal and professional behavior.

To Apply

Send a cover letter and resume to Sissy.Lee-Elmore@waynehealth.org.
Header of email should read “NCAFCC application.”

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